Return Policy
At madeyourmark, every item is made to order just for you. Because of this, we are unable to accept returns or exchanges for reasons such as wrong size selection or change of mind.
Damaged or Defective Items
We stand behind the quality of our products. If your item arrives damaged, misprinted, or with a manufacturing defect, we will make it right.
To request a replacement or refund for a defective item, please contact us within 30 days of receiving your order and include:
- Your order number
- A clear photo of the defect or damage
We will review your request and arrange a replacement or full refund as quickly as possible.
Wrong Address
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
Have a question about your order? We’re here to help. Reach out to us and we’ll get back to you as soon as possible.